Effective Customer Care – Basic Principle

October 21, 2020 9:00 AM – 5:00 PM Fee: Php 4,000.00 / person plus 12% VAT Register now Why is Customer Care Important? Whether you are already 30 years in the business or have just started a few years or months ago, it is never too late to think about your customer and how to keep their loyalty. Wouldn’t it be great if they choose your brand over others? There will always be challenges. This course will refresh your thoughts about Customer Care, look at the challenges right in front of you, and design a plan to effectively develop customer success Brief Introductions. Share your...

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Effective Food Safety Audits for Restaurants and Food Chains

ONLINE TRAINING October 19-20, 2020 9:00 AM – 5:00 PM Fee: Php 8,000.00 / person plus 12% VAT Register now To apply the fundamental concepts of food safetyTo explain the principles of HACCP, keys to safer food, and other prerequisite programsTo learn the basic guidelines in planning and preparing Food Safety Audits and the process approach, including the PDCA modelTo audit the adequacy, effective implementation and continual improvement of restaurants, food chains and food processing plantsTo report the audit, including writing valid and factual non-conformity reportsTo undertake...

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Management of Cleaning Systems: Cleaning and Disinfection

ONLINE SEMINAR November 12-13, 2020 9:00 AM – 5:00 PM Fee: Php 8,000.00 / person plus 12% VAT Register now To learn the concepts and principles of dry cleaning;To establish appropriate and correct dry cleaning procedures; andTo develop a cleaning plan and monitoring system Manufacturing personnel directly involved in the production of food products. It could also be multidisciplinary participant coming from Production, Engineering, Warehouse and Quality Assurance. Duration 2 Days Day 1 Definition of TermsAdvantages of Dry CleaningPrinciples of Dry CleaningCommon Misconception about...

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Halal Foods and Cosmetics

ONLINE SEMINAR October 16, 2020 9:00 AM – 5:00 PM Fee: Php 4,000.00 / person plus 12% VAT Register now General guidelines of Halal Food and Drinks and Halal Certification Scheme To learn the requirements for Halal certification of food and cosmetic products Workers and employees of food and cosmetics manufacturing firms. Participants may come from multi-functional areas (Quality Assurance, Production, Engineering and Research and Development) Duration 8 hours Definition of TermsHalal and Haram Food GuideList of Halal IngredientsList of Haram IngredientsList of Mash-Booh ProductsSources...

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Construction Project Quality Assurance and Quality Control Online Seminar-Workshop

November 23-24, 2020 9:00 AM – 5:00 PM Fee: Php 8,000 / person plus 12% VAT Register now The Construction Project Quality Assurance and Quality Control is a two (2) days seminar with CPE/CPD Credits. Project Quality Management is one of the major responsibilities of every organization to ensure that the project will satisfy the needs for which it was undertaken.  It encompasses the following processes and activities to establish quality policies, objectives and commitments to meet quality requirements and obtain stakeholder acceptance: Quality Planning – the process of...

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Construction Contract Management (CCM) Online Seminar

October 28-29, 2020 9:00 AM – 5:00 PM Fee: Php 8,000 / person plus 12% VAT Register now While it is the project team’s responsibility to make certain that all contracts meet the specific needs of the project in compliance to organizational procurement policies, the challenge also lies on how to manage and administer the contract to meet project objectives and deliverable. This course will cover the processes involved in finding, agreeing to terms, and acquiring goods, services or works from an external source, as well as, ensuring that the Buyer receives the goods, services and...

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WEBINAR – Construction Project Cost Estimating, Budgeting and Control Seminar – Workshop

October 14-15, 2020 9:00 am – 5:00 pm Fee: Php 8,000 / person plus 12% VAT Register now Project Cost Management includes the processes involved in estimating, budgeting, and controlling costs so that the project can be completed within the approved budget. This seminar and workshop is designed to enhance the knowledge, skills, and attitude of the participants towards achieving the cost requirements of the project.The ability to influence cost is greatest at the early stages of the project, thus, cost management should consider every stakeholder’s requirements to be able to...

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Construction Project Management – The Fundamentals & Application of Project Management ONLINE Seminar (Webinar via Zoom)

October 01-02, 2020 Fee: Php 8,000 / person plus 12% VAT Register now The Construction Project Management (CPM) is a two (2) days training with CPE/CPD Credits. One of the most challenging responsibilities of Project Engineers /Managers in every project is managing the competing constraints of scope, schedule, cost and quality in meeting project goals. Since each project is unique, the approach to managing these constraints may vary depending on the stakeholder’s needs, environmental factors, organizational structure, and other relevant project parameters. This course will provide the...

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WEBINAR – Construction Risk Management – Enhancing Project Success Through The Conduct Of Risk Management Processes

November 09-10, 2020 9:00am – 05:00pm Fee: Php 8,000.00 / person plus 12% VAT Register now The Construction Risk Management (CRM) is a two (2) days training with CPE/CPD Credits. A number of projects fail during execution because of risks that were not considered during the planning stage. Whether it is a case of poor planning or poor execution, the practice of conducting risk management in construction projects is not commonly exercised because of less or no knowledge of its processes. This course is designed to provide a well defined approach to identifying, assessing and monitoring...

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WEBINAR – Construction Project Management – The Fundamentals & Application of Project Management

October 01-02, 2020 9:00AM-5:00PM Fee: Php 8,000 / person plus 12% VAT Register now Course description / Outline The Construction Project Management (CPM) is a two (2) days training with CPE/CPD Credits. One of the most challenging responsibilities of Project Engineers /Managers in every project is managing the competing constraints of scope, schedule, cost and quality in meeting project goals. Since each project is unique, the approach to managing these constraints may vary depending on the stakeholder’s needs, environmental factors, organizational structure, and other relevant...

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Document Control and Records Management Online Training Course

September 30, 2020 9:00 am – 3:00 pm Fee: Php 6,000.00 / person plus 12% VAT Register now Every action within an organization is driven by the flow of information and the ability to control this information will make a difference between success and failure. Documents control and Records Management, making sure that only approved, current documentation is used throughout the organization, is still the most critical quality assurance practice. To provide an understanding of the proper interpretation of a Document Control System suitable to your Quality, Environmental or Occupational...

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Webinar – Quality Management Representative (QMR) Training

September 25 , 20209am – 5pm Fee: Php 4,000 / person plus 12% VAT Early Registration Payment: Ten-Percent (10%) Discount if  PAID thirty (30) days before the training date Group Discount: Five-Percent (5%) on Three (3) or More Participants Register Now This training course shall enable participants to understand ISO-QMS requirements and the roles and responsibilities of a quality management representative (QMR). This training course is designed to meet the requirements of any organization implementing the quality management system based on ISO 9001. The course aims to enable...

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ISO 9001 Quality Management Systems (QMS) Lead Auditor PECB ANSI Certification Course

Fee: PHP 45,000.00 Register now Download PDF: ISO QMS 9001 Lead Auditor PECB ANSI Certification This five-day intensive course enables the participants to develop the needed expertise to audit a Quality Management System (QMS) based on ISO 9001 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the needed knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011 and certification audits according to ISO 17021. Based on practical...

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Foundation Course ISO 9001:2015 Quality Management System

TBA Fee: Php 7,500.00 / person plus 12% VAT Register now This is an orientation on ISO 9001:2015 QMS to develop awareness and understanding of the staff on the concepts and principles of quality management system. The presentation will also provide an overview of the project, highlighting the project methodology and components, and the ISO-QMS roadmap. The management’s responsibility in implementing the QMS will also be discussed during the orientation. The expected output would be general employees made aware of their roles and responsibilities in the successful implementation of ISO 9001...

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Good Laboratory Practices (GLP) Online Seminar

October 06, 2020 9:00 AM – 5:00 PM Fee: Php 4,000.00 / person plus 12% VAT Register now To learn the principles and define certain rules, operating procedures and practices to attain the minimum requirements for quality and integrity of the work and data generated by a particular laboratory. Laboratory personnel and Production personnel who conducts analyses in off line laboratories. IntroductionQuality ControlQuality AwarenessLaboratory Facilities and MaintenanceOrganization and StaffTrainingData ManagementSample Reception and HandlingLaboratory ChemicalsLaboratory SafetyHygiene and...

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Good Warehousing Practices (GWP) Online Seminar

November 05, 2020 9:00 AM – 5:00 PM Fee: Php 4,000.00 / person plus 12% VAT Register now Learn and recognize the importance of an organized and effective warehouse storage system.Learn the important elements needed to ensure that goods stored in the warehouse maintain the right quality & freshness.Improve the operations of their respective warehouses by implementing the effective management systems discussed in the seminar. Personnel involved in the warehousing function who are interested in improving their operational effectiveness.Personnel directly involved in ensuring proper...

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API 510 Preparatory Training on Pressure Vessel Inspector Training Course and Certification

February 10-14,2020 Fee: Course Fee: USD1,500.00 + 12% VAT The Exam Certifications are solely arranged, issued and conducted by API (USA) thru Prometric only and are scheduled for September 2015 and December 2015. (Final Date to be announced). NOTE: FOR STUDENTS WHO WISH TO APPLY FOR PAY-LITE WITH PAYMENT TERMS, KINDLY CALL OUR OFFICE FOR PAYMENT BILLING ARRANGEMENT. Register Now The main emphasis of this programme is on improving and ensuring safety through the use of owner/user or third-party inspectors specialized in pressure equipment in a manner that protects employees, the public, and...

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E-LEARNING: Good Manufacturing Practices (GMP) Seminar

September 28, 2020 9:00 AM – 5:00 PM Fee: Php 4,000 / person plus 12% VAT Register now 1. To reinforce and augment knowledge on current Good Manufacturing Practices (cGMPs) in support for Dry Cleaning and Wet Cleaning procedures, and 2. To establish appropriate and correct procedures for the implementation of Good Manufacturing Practices in line with the implementation of dry and wet cleaning procedures Manufacturing personnel directly involved in the production of food products. It could also be multidisciplinary participant coming from Production, Engineering, Warehouse and Quality...

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Basic Food Hygiene and Sanitation

ONLINE SEMINAR October 23, 2020 9:00 AM – 5:00 PM Fee: Php 4,000.00 / person plus 12% VAT Register now To understand the Basic Hygiene requirements in a food manufacturing plant; andTo understand the methods / procedures in preventing and reducing contamination of food products. Manufacturing personnel directly involved in the production of food products. It could also be multidisciplinary participant coming from Production, Engineering, Warehouse and Quality Assurance. Definition of Basic Hygiene and SanitationObjectives of Hygiene and SanitationImportance of Hygiene and...

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API 570, Preparatory Training on Piping Inspector Certification Course

May 18-22, 2020 9am-5pm Batangas Fee: Course Fee: USD1,500.00 + 12% VAT The Exam Certifications are solely arranged, issued and conducted by API (USA) thru Prometric only. (Final Date to be announced). NOTE: FOR STUDENTS WHO WISH TO APPLY FOR PAY-LITE WITH PAYMENT TERMS, KINDLY CALL OUR OFFICE FOR PAYMENT BILLING ARRANGEMENT. Register now The main emphasis of this programme is on promoting safety and maintaining optimal performance through the use of inspectors specialised in process piping systems. It provides the oil, gas and petrochemical industry with the assurance that piping inspectors...

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