CUSTOMER CARE IN COVID TIMES – CUSTOMER SUCCESS STRATEGY POST-PANDEMIC

November 25, 2020 9:00 AM – 5:00 PM Fee: Php 4,000.00 / person plus 12% VAT Register now Why is Customer Care Important? Whether you are already 30 years in the business or have just started a few years or months ago, it is never too late to think about your customer and how to keep their loyalty. Wouldn’t it be great if they choose your brand over others? There will always be challenges. This course will refresh your thoughts about Customer Care, look at the challenges right in front of you, and design a plan to effectively develop customer success Course Objectives Develop a deeper...

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Construction Project Quality Assurance and Quality Control Online Seminar-Workshop

December 10-11, 2020 9:00 AM – 5:00 PM Fee: Php 8,000 / person plus 12% VAT Register now The Construction Project Quality Assurance and Quality Control is a two (2) days seminar with CPE/CPD Credits. Project Quality Management is one of the major responsibilities of every organization to ensure that the project will satisfy the needs for which it was undertaken.  It encompasses the following processes and activities to establish quality policies, objectives and commitments to meet quality requirements and obtain stakeholder acceptance: Quality Planning – the process of...

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Construction Project Cost Estimating, Budgeting and Control Seminar – Workshop

December 16-17, 2020 9:00 am – 5:00 pm Fee: Php 8,000 / person plus 12% VAT Register now Project Cost Management includes the processes involved in estimating, budgeting, and controlling costs so that the project can be completed within the approved budget. This seminar and workshop is designed to enhance the knowledge, skills, and attitude of the participants towards achieving the cost requirements of the project.The ability to influence cost is greatest at the early stages of the project, thus, cost management should consider every stakeholder’s requirements to be able to...

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Construction Project Management – The Fundamentals & Application of Project Management ONLINE Seminar (Webinar via Zoom)

December 08-09, 2020 Fee: Php 8,000 / person plus 12% VAT Register now The Construction Project Management (CPM) is a two (2) days training with CPE/CPD Credits. One of the most challenging responsibilities of Project Engineers /Managers in every project is managing the competing constraints of scope, schedule, cost and quality in meeting project goals. Since each project is unique, the approach to managing these constraints may vary depending on the stakeholder’s needs, environmental factors, organizational structure, and other relevant project parameters. This course will provide the...

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Document Control and Records Management Online Training Course

November 24, 2020 & December 18, 2020 9:00 am – 5:00 pm Fee: Php 6,000.00 / person plus 12% VAT Register now Every action within an organization is driven by the flow of information and the ability to control this information will make a difference between success and failure. Documents control and Records Management, making sure that only approved, current documentation is used throughout the organization, is still the most critical quality assurance practice. To provide an understanding of the proper interpretation of a Document Control System suitable to your Quality,...

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ISO 9001 Quality Management Systems (QMS) Lead Auditor PECB ANSI Certification Course

Fee: PHP 45,000.00 Register now Download PDF: ISO QMS 9001 Lead Auditor PECB ANSI Certification This five-day intensive course enables the participants to develop the needed expertise to audit a Quality Management System (QMS) based on ISO 9001 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the needed knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011 and certification audits according to ISO 17021. Based on practical...

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Foundation Course ISO 9001:2015 Quality Management System

TBA Fee: Php 7,500.00 / person plus 12% VAT Register now This is an orientation on ISO 9001:2015 QMS to develop awareness and understanding of the staff on the concepts and principles of quality management system. The presentation will also provide an overview of the project, highlighting the project methodology and components, and the ISO-QMS roadmap. The management’s responsibility in implementing the QMS will also be discussed during the orientation. The expected output would be general employees made aware of their roles and responsibilities in the successful implementation of ISO 9001...

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Webinar – Behavioral Based Safety (BBS) for Managers and Supervisors Training

December 15, 2020 Fee: Php 4,000.00 / person plus 12% VAT Register now Understand the safety fundamentals that effective managers needs know.Learn the skills and procedures on how to effectively implement a Safety Self AssessmentEnumerate the various programs to implement the Behavior Based Safety Concept Managers, Supervisors, Safety Practitioners, Project Managers, Purchasing Personnel Incident and Injury Free TrainingManager/Supervisor Safety TrainingBehavior Based...

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Good Laboratory Practices (GLP) Online Seminar

October 06, 2020 9:00 AM – 5:00 PM Fee: Php 4,000.00 / person plus 12% VAT Register now To learn the principles and define certain rules, operating procedures and practices to attain the minimum requirements for quality and integrity of the work and data generated by a particular laboratory. Laboratory personnel and Production personnel who conducts analyses in off line laboratories. IntroductionQuality ControlQuality AwarenessLaboratory Facilities and MaintenanceOrganization and StaffTrainingData ManagementSample Reception and HandlingLaboratory ChemicalsLaboratory SafetyHygiene and...

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API 510 Preparatory Training on Pressure Vessel Inspector Training Course and Certification

February 10-14,2020 Fee: Course Fee: USD1,500.00 + 12% VAT The Exam Certifications are solely arranged, issued and conducted by API (USA) thru Prometric only and are scheduled for September 2015 and December 2015. (Final Date to be announced). NOTE: FOR STUDENTS WHO WISH TO APPLY FOR PAY-LITE WITH PAYMENT TERMS, KINDLY CALL OUR OFFICE FOR PAYMENT BILLING ARRANGEMENT. Register Now The main emphasis of this programme is on improving and ensuring safety through the use of owner/user or third-party inspectors specialized in pressure equipment in a manner that protects employees, the public, and...

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E-LEARNING: Good Manufacturing Practices (GMP) Seminar

September 28, 2020 9:00 AM – 5:00 PM Fee: Php 4,000 / person plus 12% VAT Register now 1. To reinforce and augment knowledge on current Good Manufacturing Practices (cGMPs) in support for Dry Cleaning and Wet Cleaning procedures, and 2. To establish appropriate and correct procedures for the implementation of Good Manufacturing Practices in line with the implementation of dry and wet cleaning procedures Manufacturing personnel directly involved in the production of food products. It could also be multidisciplinary participant coming from Production, Engineering, Warehouse and Quality...

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Basic Food Hygiene and Sanitation

ONLINE SEMINAR October 23, 2020 9:00 AM – 5:00 PM Fee: Php 4,000.00 / person plus 12% VAT Register now To understand the Basic Hygiene requirements in a food manufacturing plant; andTo understand the methods / procedures in preventing and reducing contamination of food products. Manufacturing personnel directly involved in the production of food products. It could also be multidisciplinary participant coming from Production, Engineering, Warehouse and Quality Assurance. Definition of Basic Hygiene and SanitationObjectives of Hygiene and SanitationImportance of Hygiene and...

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API 570, Preparatory Training on Piping Inspector Certification Course

May 18-22, 2020 9am-5pm Batangas Fee: Course Fee: USD1,500.00 + 12% VAT The Exam Certifications are solely arranged, issued and conducted by API (USA) thru Prometric only. (Final Date to be announced). NOTE: FOR STUDENTS WHO WISH TO APPLY FOR PAY-LITE WITH PAYMENT TERMS, KINDLY CALL OUR OFFICE FOR PAYMENT BILLING ARRANGEMENT. Register now The main emphasis of this programme is on promoting safety and maintaining optimal performance through the use of inspectors specialised in process piping systems. It provides the oil, gas and petrochemical industry with the assurance that piping inspectors...

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AWS-Certified Welding Society Inspector Course

July 06-10, 2020 (Course) August 07, 2020 (Exam) Fee: USD1,600.00 + 12% VAT (Course Only)USD1,400.00 + 12% VAT (Exam Only)USD2,600.00 + 12% VAT (Course and Exam) Register now The course will serve as a sound refresher in welding inspection, particularly for practicing welding inspectors and anyone aspiring to be an AWS-certified welding inspector. The main emphasis is on what a professional welding inspector should know in actual practice. Course participants will undergo a rigorous program to get them well versed with the codes/standards in use, the fundamentals of welding inspector, and...

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NACE Coating Inspector Program (CIP) Level 1

May 04-08, 2020 Duration: 5 days Fee: NACE Member: USD2,100.00 + 12% VATNon-NACE Member: USD2,300.00 + 12% VAT Early Registration Payment: Ten-Percent (10%) Discount if  PAID thirty (30) days before the training dateGroup Discount: Five-Percent (5%) on Three (3) or More Participants Register now CIP Level 1 presents the basic technology of coating application and inspection that offers more than 60 hours of instruction and practice. This course provides both technical and practical fundamentals for coating inspection work on structural steel projects. The course concludes with both...

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WEBINAR – ISO 22000: Food Safety Management System

November 26 , 2020 *Documentation and Implementation* 9:00 AM – 5:00 PM Fee: Php 4,000.00 / person plus 12% VAT Register now To understand audit approaches to ISO 22000:2005 Standard.To train Internal Auditors on the preparation, conduct and reporting of internal system audit.To learn the qualities of a good auditor Manufacturing personnel directly involved in the production of food productsMultidisciplinary participant coming from Production, Engineering, Warehouse, and Quality Assurance. Session 1: Overview of Food Safety Management System (FSMS)Session 2: ISO 22000 Development and...

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Basic Hazard Analysis and Critical Control Points (HACCP) and Application Online Seminar

December 02 , 2020 9:00 am – 5:00 pm Fee: Php 4,000.00 / person plus 12% VAT Register now To introduce the trainees to the history and background of the Hazard Analysis and Critical Control Point (HACCP) system and its importance as a food safety management system in identifying and controlling food safety hazards;To introduce the trainees to the Codex Guidelines for the application of the Hazard Analysis and Critical Control Point (HACCP) system;To identify the 7 Principles of HACCP System in order to achieve the goal of ensuring that food is safe and suitable for human consumption;...

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