Managing Customer Service

Estimated read time 2 min read

October 13, 2025
8am – 5pm
Face to Face Training
Venue: Suite 503 Fedman Suites, 199 Salcedo St., Legaspi Village, Makati City, Metro Manila 1229

Fee: Php 6,000.00 / person plus 12% VAT per person

  • Early Registration Payment: Ten-Percent (10%) Discount if PAID thirty (30) days before the training date
  • Group Discount: Five-Percent (5%) on Three (3) or More Participants
  • Enjoy up to fifteen percent (15%) off when you register early and join as a group of three (3) or more—ten percent for early payment, plus five percent for group participation.
  • Cancellation Policy
    Any cancellation made less than three (3) days before the training date will be non-refundable. A 30% cancellation charge will apply.

Register now

Description:

This training helps participants develop the skills to manage and improve customer service, boost client satisfaction, and create strategies for building lasting customer relationships.

Course Objective:

  • Create a profile of individual customer service strengths and weaknesses
  • Recognize the opportunities to improve customer and service retention
  • Identify an individual action plan to enhance service
  • Evaluate how well an individual meets the challenges of providing service within the organization
  • Learn which behaviors are effective in improving internal service and external service.

BANCO DE ORO (BDO)

Account Name:

Aguila Group Companies (AGC) Development Corporation

Account Number:

00 543 801 3291

Bank Address:

Alfaro-Salcedo Village Branch, PCCI Bldg., 118 Alfaro St., Salcedo Village, Makati City 1227, Philippines

Swift Code:

BNORPHMM

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