Business Process Strategy Training

June 27, 2013
5:30pm – 8:30pm
Ascott, Makati City (Formerly Oakwood Hotel)

Fee: Php 5,500.00 / person plus 12% VAT

• Early Registration Payment: Ten-Percent (10%) Discount if PAID thirty (30) days before the training date
• Group Discount: Five-Percent (5%) on Three (3) or More Participants

[tabs slidertype=”left tabs”]
[tabcontainer]
[tabtext] About [/tabtext]
[tabtext] Course Outline [/tabtext]
[tabtext] Facilitator [/tabtext]
[tabtext] Bank Details [/tabtext]
[/tabcontainer]
[tabcontent]
[tab]

Objectives of the Course:

This is aimed at companies who need to be aware and plan for changes. The only constant in the world is change. It is how we adapt to change and respond which will help ensure success and the continuation of our businesses.

This one day course is designed to give participants some of the components to help them as they develop their own plans. The techniques explained can be used by delegates themselves after attending the one day program or with assistance from AGC.

Who should attend

• Departmental Managers who have budget or cost center responsibility
• Business planning executives
• Sales and or Marketing Managers

[/tab]

[tab]

Course Outline

• Aspects to be covered will be the process to assess your own business and where it is going and how to maximise on your strengths or what is needed to become more successful.
• We will look at developing business strategies and plans for either products or services and how to maximise contact with customers, either existing or prospective.
• We will use examples to illustrate the approach and techniques.
• This course provides delegates with a framework and action plan which they can use to maximise the opportunities which will be uncovered during the business assessment stage.

[/tab]

[tab]

Barry Corware

PROFILE

A General Manager, Consultant and Trainer who has successfully opened new markets and won major contracts for software, services and information technology in the financial services sector. He has worked and lived in the Far East, USA and UK and is now living permanently in the Philippines.

He has been working in the Philippines training call centre staff to improve their verbal interaction with English speaking customers and is also working in the charity sector to help poverty stricken families educate their children, having previously worked for a charity in the UK.

He has worked with his employers to identify target markets and implement strategies for maximising the opportunities through training staff by developing specialised training programmes for sales and support staff.

Key in his approach has been not only winning new business but retaining clients with the objective of them becoming advocates and also helping his client organisations achieve their goals.

He is a certified TEFL English Teacher.

CORE COMPETENCIES

Ability to identify the strengths in others and helping them reach their true potential.

Adopts inclusive interactive training approach.

Strength in solving problems by looking outside the box and converting them into opportunities.

Builds trust with clients and staff resulting in mutually beneficial relationships and a motivated team.

Proven skill in identifying and opening up new markets globally.

Never gives up. One banking client had decided to go with an alternative solution but he kept in contact as he believed that they had made the wrong decision and eventually won the deal.

EXPERIENCE

Executive Consultant with Philippine Foundation An agricultural based foundation supporting the education of children from poverty stricken families in their area. He has developed fundraising programmes and is providing on going management and marketing directives including creation of the website.

Call Centre Consultant – Identified a gap in the expertise of call centre staff who were not engaging with the people being contacted. Developed a successful training programme to help ensure that there is a positive interaction with all contacts whether prospects or existing customers.

PENNIES Foundation – UK registered charity which is the electronic charity box for retailers enabling their customers to donate pennies for worthy causes.

Head of Relationship Management He was introduced to this organisation to assist in the development of the movement in micro-donations.

ADMEREX/RUBIK – Australian Retail Banking solutions providers. Admerex was taken over by Rubik at the end of 2008.

Managing Director He was invited to join the Europe and Africa division to manage and develop the opportunities for a range of financial services products and concentrated on solidifying the existing client base as well as developing for new business.

FAIR ISAAC now known as FICO is a leader in credit scoring and risk management analytics, developer of the proprietary, trademarked FICO scores that are a financial services industry standard. Its clients include leading financial institutions and retailers worldwide.

Sales & Marketing Director (Asia Pacific) – Operating out of Singapore as Sales & Marketing Director he built a team of sales and consulting professionals where sales staff had targets of approx $4m each, and worked to ensure these could be achieved by opening & closing new business opportunities in the region. This included developing a training programme for the staff.

Partner Director (Europe Middle East and Africa) – Identified, selected and managed partners according to joint business plans with profit targets.

LONDON BRIDGE SOFTWARE (Acquired by Fair Isaac) – A credit management software company that initially developed collections and recoveries solutions but added applications and core banking products to offer an end to end range to retail banking.

Group Marketing Director – Accountable for development and delivering a cohesive marketing plan for the group of companies in the software development and implementation business in the financial services and utility sectors.

Sales Director – Recruited and directed a sales team of 12 in Europe, Middle East and Africa. Initiated and successfully made sales to Poland, Portugal, Netherlands and South Africa.

Managing Director of small specialist consultancy company within the group providing risk analysis services and software to clients primarily in UK, Europe, Middle East and Africa.

UAPT INFOLINK which was the leading credit reference agency in the UK and not only provided retails and commercial information but scorecards and direct marketing services to all the major financial services organisations in the UK and South Africa.

Managing Director-Infolink Decision Services – Subsidiary of a credit reference agency, responsible for developing scorecards and marketing database products and services to the direct marketing and banking sectors.

Sales & Marketing Director – Joined prior to the company becoming a PLC and assisted with the migration from a mutual organisation. This required hiring new staff as well as dealing with clients who were the owners of the organisation and had to be convinced of the benefits of the change in structure. Directed sales and presales staff of 20.Organised and presented at seminars throughout the UK and was a guest speaker to many UNISYS European conferences.

[/tab]

[tab]
BANCO DE ORO (BDO)

Account Name:

Aguila Group Companies (AGC) Development Corporation

Account Number:

00 543 801 3291

Bank Address:

Alfaro-Salcedo Village Branch, PCCI Bldg., 118 Alfaro St., Salcedo Village, Makati City 1227, Philippines

Swift Code:

BNORPHMM

[/tab]
[/tabcontent]
[/tabs]