Advanced Root Cause Analysis (RCA)

September 26-27, 2013
9am – 5pm
Ascott Makati

Fee: Php 9,500.00 / person plus 12% VAT

• Early Registration Payment: Ten-Percent (10%) Discount if PAID thirty (30) days before the training date
• Group Discount: Five-Percent (5%) on Three (3) or More Participants

 
 
 
 
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Objectives

The ADVANCED ROOT CAUSE ANALYSIS FOR MANAGERS program will cover the following:

• Types of problems/issues.
• A complete framework in the Root Cause Analysis: GLOBAL 8D
• Review of the Basic RCA: uses and common mis-uses.
• Kepner Tregoe (KT) Approach
• Integration of the KT, Basic RCA Tools in the GLOBAL 8D framework
• Global 8D and the Lean-Six Sigma (Framework)

Dynamics

The Workshop is highly interactive and participatory. It creates an eye-opening, fun and learning experience by exploring and sharpening the basic and advanced Tools in small and large group discussions/activities.

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Course Outline

1. Types of Common Problems and Issues.
   • Chronic
   • Sporadic
   • State of Statistical Control
2. Basic Frameworks to Solve Problems
   • DMAIC
   • GLOBAL 8D (8D)
3. Origins of the 8D Methodology
4. RCA TOOLS:
   • KEPNER TREGOE methodology.
   • 7 QC Tools
   • 5 Whys
5. Kepner Tregoe (KT) Approach
6. Integration of the KT, Basic RCA Tools in the GLOBAL 8D framework
   • Pipeline Analysis
   • Teaming
   • Definition of the Problem
   • Containment Actions
   • Root Cause:
     • Types of Root Causes
     • Analysis Flow of Root Causes
     • Addressing all types of Root Causes
   • Prevention and Control of Recurrence
     • Integration in the FMEA and Control Plans
   • Types of Controls
7. Closing out the 8D

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Engr. Ariel Driz

Engr. Ariel Driz graduated with a degree of Bachelor of Science in Electronics and Communication Engineering (BSECE) from De La Salle University, He served 25+ years in High Technology Industries (including Motorola- 13 years, International Rectifier- 8 years).

Areas of his expertise includes: Six Sigma, Process Improvement (Lean Concepts, Value Stream Mapping, Six Sigma, Root Cause Analysis), Total Quality Management (TQM), Product Engineering, Test Engineering, Manufacturing, Operations Management, Quality (ISO 9000 and QS 9000), Change Management, Strategy Development and Execution, Information Technology, Logistics-Supply Chain Management and Project Management.

He is a Certified Master Lean -Six Sigma Black Belt and Certified Lean-Six Sigma Master Instructor (Six Sigma Experts and pioneered ISO and QS 9000 certification activities and Six Sigma for Final Test Operations of Motorola Philippines Inc., he has extensive training in Motorola LTDO-USA on Six Sigma Test Quality Controls and ISO compliance and a worldwide head of Six Sigma Test Quality/Test Escapes Taskforce at Motorola (USA, Korea, Philippines, Hongkong, Philippines, Malaysia, Taiwan, UK/Scotland, France and Mexico).

Championed ISO 9001 Certification of Best Electronics (BECCI) as Quality Head and Quality Management Representative (QMR). Also QMR at Cirtek Electronics and served as VP for QA and IR-Captive Line.

Coached and Advised more than 10 Award-winning (Local and Global) Six Sigma Teams at Motorola. Coached/Advised 4 Worldwide Gold Medal Awardees for the Motorola Six Sigma Total Customer Satisfaction Competition.

As a technologist, his technical work consistently presented and published in the annual Association of Semiconductors Electronics Engineering Symposium (ASEMEP).

Currently a Training Consultant for Project Management, CMMI/ISO/Quality Management, Team Lead of a multinational companies.

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BANCO DE ORO (BDO)

Account Name:

Aguila Group Companies (AGC) Development Corporation

Account Number:

00 543 801 3291

Bank Address:

Alfaro-Salcedo Village Branch, PCCI Bldg., 118 Alfaro St., Salcedo Village, Makati City 1227, Philippines

Swift Code:

BNORPHMM

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