Root Cause Analysis (RCA)

March 03, 2026
9am – 5pm

Fee: Php 6,000.00 / person plus 12% VAT

• Early Registration Payment: Ten-Percent (10%) Discount if PAID thirty (30) days before the training date
• Group Discount: Five-Percent (5%) on Three (3) or More Participants

The Root Cause Analysis (RCA) course is designed to equip participants with the skills and
techniques necessary to identify the underlying causes of problems within an organization.
This comprehensive training program covers various RCA methodologies, including the Five
Whys, Fishbone Diagram (Ishikawa), and Cause and Effects Analysis. Participants will learn
to systematically analyze issues, develop effective corrective actions, and implement
sustainable solutions to prevent recurrence. The course combines theoretical knowledge
with practical exercises to ensure a deep understanding and application of RCA techniques
in real-world scenarios.

Course Objectives:

Upon completion of this course, the student will be able to:

• Understand the linkage of RCA to ISO 9001:2015 standard
• Understand the importance of identifying root causes in problem solving
• Describe how to apply common Root Cause Analysis tools such as 5 Whys and
Cause & Effect Diagram to identify root causes
• Learn how to prioritize root causes with a Pareto Chart
• Gain awareness of the pitfalls in root cause analysis

Course Outline:

(1) RCA linkage to ISO 9001:2015 Standard
(2) Key Concepts & Principles of Root Cause Analysis
(3) Overview of Problem-Solving Process/Corrective Action Process
(4) RCA Using 5 Whys
(5) RCA Using Cause & Effect Diagram
(6) Root Cause Prioritization Using Pareto Chart
(7) Pitfalls to Avoid

Who must attend:

This course is ideal for professionals such as Quality Managers and Engineers, Production
and Operations Managers, Maintenance and Reliability Engineers, Project Managers,
Health and Safety Professionals, and Anyone involved in problem-solving or process
improvement across various industries looking to develop a structured approach to
problem-solving and continuous improvement.

BANCO DE ORO (BDO)

Account Name: Aguila Group Companies (AGC) Development Corporation
Account Number: 00 543 801 3291
Bank Address: Alfaro-Salcedo Village Branch, PCCI Bldg., 118 Alfaro St., Salcedo Village, Makati City 1227, Philippines
Swift Code: BNORPHMM